Privacy Policy

Last updated: July 2026

This privacy policy explains how Mad Dogg Kustoms (“we”, “us”, “our”) collects, uses and protects the personal information you give us when you use our website or contact us about our services or vehicles. We are committed to protecting your privacy and handling your data in line with the UK GDPR and the Data Protection Act 2018.

Who we are

Mad Dogg Kustoms is the data controller responsible for your personal information.

The information we collect

We may collect and process the following information:

  • Enquiry and quote details — your name, email address, phone number and any information you include when you fill in a contact or quote form, or message us directly.
  • Order and sales information — details relating to a vehicle purchase, part-exchange or booked work.
  • Technical and usage data — your IP address, browser type, device information and how you use our website, collected through cookies and similar technologies (see our Cookies Policy).

How and why we use your information

We use your personal information to:

  • respond to your enquiries and provide quotes;
  • carry out and manage work, sales or bookings you have asked us for;
  • keep records of our dealings with you and provide customer support;
  • improve our website and services; and
  • send you information about our services where you have agreed to receive it.

Our lawful bases for processing are: consent (for example, marketing you have opted into), performance of a contract (carrying out work or a sale), and our legitimate interests (running and improving our business), and where necessary to meet a legal obligation.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us run our business and website — for example our website hosting provider, and analytics providers such as Google — and with professional advisers or authorities where we are legally required to do so. Any providers we use are required to keep your information secure and only use it as instructed.

How long we keep your information

We keep your personal information only for as long as we need it for the purposes set out above, or as required to meet our legal and accounting obligations. Enquiry data we no longer need is deleted; records relating to a sale or work carried out are kept for the period required by law.

Cookies

Our website uses cookies and similar technologies. You can find full details, including how to control them, in our Cookies Policy.

Data security

We use appropriate technical and organisational measures to keep your personal information secure and to protect it against unauthorised access, loss or misuse. Our website is served over a secure (HTTPS) connection.

Your rights

Under UK data protection law you have the right to:

  • request access to the personal information we hold about you;
  • ask us to correct information that is inaccurate or incomplete;
  • ask us to delete your information in certain circumstances;
  • object to or ask us to restrict how we use your information; and
  • withdraw your consent at any time where we rely on it.

To exercise any of these rights, please contact us using the details above.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

How to contact us or complain

If you have any questions about this policy or how we handle your information, please contact us at sales@maddoggkustoms.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection, at ico.org.uk.